Wi-fi was reliable and I loved the 24-hour reception, but the elevator smelled bad.

great value but checkout experience could improve

The hotel offered excellent value for the price. The breakfast selection was diverse and enjoyable, with fresh options that made mornings pleasant. The pool facilities were well-maintained, providing a nice environment for relaxation and fun. I also appreciated the cheerful demeanor of most staff members who went out of their way to assist us. They made an effort to ensure we felt welcomed.

However, the lady who assisted us during checkout seemed to be having an off day, which impacted our departure experience.

Quiet rooms led to great sleep.

inviting lobby decor, well-maintained pool facilities, excellent value for price

Noisy neighbors and disturbances in the hallway made for a less-than-peaceful stay!!! The AC in the room failed to cool properly, and attention to bathroom upkeep would enhance the experience!!! Consider being more proactive in addressing guest complaints!!!

the staff was obvioulsy too busy to assist me with the simple request for extra towels, they really should work on that, also the AC in my room was a total letdown during my stay. I almost thought about leaving a glowing review, but all these inconveniences just can’t be overlooked. pathetic, really.

The fan helped cool my room, but the AC was noisy during the night.

The breakfast spread was awesome, and we loved chilling in the lobby with games. We hit Nashville Shores for some fun and relaxed by the pool. Just a heads up, the elevators could use a refresh. Totally recommend this spot!

One downside was the check-out. it could've gone a bit smoother, causing a bit of a delay. Just be prepared for that.

Some highlights but room for improvement

I had a frustrating experience with service during my stay. Despite repeated requests for basic amenities, I felt overlooked. The in-room air vent let in an unpleasant odor. For future guests, I recommend confirming your room type before arrival for a smoother check-in process.

The breakfast options were diverse and fresh, particularly enjoyed the jam provided. The hotel's cleanliness stood out from the surrounding area, and the staff were attentive and welcoming throughout the visit. However, the check-out process was less than ideal due to a misunderstanding, and the pool amenities could use some improvement in maintenance. Additionally, receiving extra towels took longer than expected, which was a minor inconvenience.

Had an amazing time! The breakfast was superb with real food options, and the lobby's vibe with games and seating made evenings fun. Just wish the elevator hadn't smelled so bad.

I found the lobby decor incredibly inviting with vibrant colors and comfortable seating. The layout was easy to navigate, making it accessible for seniors. I also enjoyed the well-maintained breakfast area, which offered a warm and plentiful selection.

Better access to seating in the dining area.

The lobby was super inviting with a pool table and awesome decor. Breakfast options were tasty with plenty of variety! The outdoor area was a nice touch with tables and a grill. 🌟😊

Nothing to fault.